Integrated Benefits: Harder Than You Might Think
Susan Emerson, General Manager Workers’ Compensation & Disability, Delta Air Lines
Dawn Watkins, Director of Integrated Disability Management, Los Angeles Unified School District
Dave North, President & CEO, Sedgwick
Wednesday, Dec. 6 | 11 a.m. - 12: 15 p.m.
Integrating workers’ compensation with disability and leave programs can benefit employers and
their employees. Yet combining benefit programs may require smoothing internal turf conflicts,
overcoming regulatory and administrative obstacles, aligning dissimilar technology systems, and
addressing other hurdles that make the process harder than one might think. A panel of three
knowledgeable disability professionals will candidly discuss the practical realities of program
integration while also identifying measures employers can implement to realistically capitalize on
• Review the benefits of an integrated program
Diversity & Inclusion’s Impact on Workers’ Compensation &
• Discuss the challenges associated with establishing an integrated-benefits
• Identify steps employers can take to capitalize on integration strategies
• Examine what’s on the horizon for program integration
Janice Van Allen, Senior Director of Workers’ Compensation, Walmart Stores Inc.
Marwan Shiblaq, Managing Director, Sedgwick
Wednesday, Dec. 6 | 2: 30 - 3: 45 p.m.
Changing U.S. population demographics mean workers now exhibit more differences in age,
cultural background, gender, religion, sexual orientation and physical capabilities. Diverse
backgrounds and life experiences can cause employees to have varying communication
needs and preferences, approach medical care and treatment options differently, and perceive
recovery and return-to-work initiatives in their own way. Janice Van Allen and Marwan Shiblaq
will discuss strategies for managing diversity’s impact on workforce hiring and training practices,
communication strategies, application of technology, and how organizations manage their
workers’ compensation and disability programs.
• Prepare for shifting population and workforce demographics
• Explain diversity’s impact on workers’ comp and disability programs
• Define strategies for improving workers’ comp and disability
• Recognize approaches for creating and benefiting from diversity of thought
The Intersection of Medicine and Disability — A Doctor’s View
Marcos Iglesias, M.D., Chief Medical Officer, Broadspire
Thursday, Dec. 7 | 10: 45 - 11: 45 a.m. • Repeated Thursday | 4: 15 - 5: 15 p.m.
With qualification for benefit programs like non-occupational disability insurance, social security
and workers’ compensation often dependent on a doctor’s determination, claims payers can play
a crucial role in helping them make sound assessments. A popular NWCDC speaker, Dr. Marcos
Iglesias will help you understand disability-assessment methods and decipher what makes
someone disabled, whether it’s a diagnosis or an impairment — and who gets to decide. You’ll
discover the value of accurate communications with medical providers and how they can help the
injured regain an active life.
• Recognize what disability is and how it is evaluated
• Manage medical provider communications to help injured workers
• Differentiate needless disability from appropriate medical determinations
• Evaluate when intervention may be necessary
16 Register by Oct. 4 to SAVE $350.00; by Nov. 1 to SAVE $250.00!