The Opioid Epidemic — Who’s at Fault and How to
Denise Algire, Director, Risk Initiatives & National Medical Director, Albertsons Companies
Joseph Paduda, President, CompPharma, LLC; Principal, Health Strategy Associates
1: 45 - 2: 45 p.m.
Pharmaceutical manufacturers and distributors currently face lawsuits alleging a role in the
nation’s opioid epidemic. Meanwhile, hundreds of thousands of workers’ comp claimants have
received high-dose opioids for years. The presenters will detail how employers and claims payers
can reduce injured-worker opioid usage, prevent addiction and reduce their exposure to liability
like that faced by pharmaceutical companies. They’ll discuss the policies and practices called for
as well as those that may increase liability exposure.
• Define practices for reducing opioid use
Diversity’s Impact on Claims Handling, Claims Results and
• Detect workers’ comp payer and industry exposure to opioid-related
• Prepare and shore up policies for evaluating injured-worker opioid
use and liability mitigation
the Bottom Line
Martine Cumbermack, Partner, Swift, Currie, McGhee & Hiers
3 - 4 p.m.
Today’s workforce is more diverse than ever with older workers remaining on the job, multilingual
and culturally diverse workers posing challenges and opportunities for claims payers. Diversity
can impact why claims are filed, how they are managed and possibly the end result. Meanwhile,
diversity, inclusion and unconscious bias play roles before an injury, during claim management
and can drive trial outcomes and resolution. To help mitigate the challenges, Martine Cumbermack
will provide strategies for effective communication with the worker, employer and claims handlers,
as well as discuss why diversity and inclusion are important in the claims management business.
• Determine how diversity and inclusion can benefit employers’ and
Turning the Churn: A Vision for Workers’ Recovery
insurers’ bottom line
• Relate how diversity impacts how claims are managed
• Infer diversity’s bearing during a hearing or trial and the ultimate
Robert Wilson, President & CEO, WorkersCompensation.com, LLC
4: 15 - 5: 15 p.m.
Jargon frequently used within workers’ compensation shapes injured employee perceptions and
their opinions about the system and the care they will likely receive, eventually impacting their
outcomes. The industry’s lexicon also determines how the outside world sees it and views the
industry’s priorities on issues such as financial gain versus human cost. Hear Bob Wilson, known
for his humor and entertaining communications style, offer alternative concepts emphasizing
function and recovery through clear communication designed to help injured workers while
preventing claims from needlessly dragging on.
• Improve communications by restating the language commonly used
with injured workers
• Recognize cost reductions that are possible with improved
• Design language for improved claims management
www.WCConference.com • 1-800-727-1227 15