1-800-727-1227 | www.WCConference.com
Approaches to Managing Nontraditional Claims Including
Unions, Legacy Claims and Co-Morbidities CM5
Patti Colwell, Manager, National Workers’ Compensation Program, Southwest Airlines
Tron Emptage, Chief Claims Officer, Progressive Medical
Julie Fortune, SVP and Chief Claims Officer, Arrowpoint Capital
Thursday, Nov. 20 | 1: 30 - 2: 45 p.m.
Complex scenarios involving union agreements, legacy cases and co-morbidities may require a
nonconventional approach rather than the typical practice of quickly closing claims. Gain insight
from three industry veterans on how to assess and address factors that create barriers to restoring
function, such as treatment type, dependence, co-morbidities, aberrant behavior and other psychosocial factors. You’ll also learn when it may be appropriate to keep a claim open as well as strategies
to control reserves.
• Appraise when it might be acceptable to have a legacy claim
The Industry’s Top Bloggers Return to Inform and Entertain CM6
• Analyze factors that can prolong claims durations such as treatment type
• Manage unionized worker claims to comply with labor agreements
• Detect when non-traditional barriers to claim resolution exist
David DePaolo, J.D., Founder/President/CEO, WorkCompCentral.com, Author,
DePaolo’s Work Comp World
Joseph Paduda, Principal, Health Strategy Associates; Author, Managed Care Matters blog
Rebecca Shafer, J.D., President, Amaxx Risk Solutions Inc., Author, Reduce Your WorkersComp.com blog
Robert Wilson, President & CEO,
Moderator: Mark Walls, VP Communications & Strategic Analysis, Safety National
Thursday, Nov. 20 | 3: 45 - 5 p.m.
From Bob Wilson’s humorous musings to Joe Paduda’s serious evaluations of market events, the
workers’ comp industry’s vaunted bloggers return following last year’s highly rated presentation for
you to hear their keen insight into the latest issues. Also featuring bloggers Rebecca Shafer, known for
providing practical measures for employers, and David DePaolo, who leverages his unique vantage
point to reflect on the news and trends of the day.
• Examine the news and events shaping the workers’ comp world
• Interpret the trends influencing decision making in the industry
• Analyze current workers’ comp issues demanding attention
Loss Mitigation of High Value Workers’ Compensation Claims CM7
David R. Kunz, Managing Partner, Kunz & Germick
Christianne Quinn, J.D., National Workers’ Compensation Manager, Pep Boys
Friday, Nov. 21 | 10 - 11: 15 a.m.
High-value claims hurt a company’s bottom line. But the right risk analysis can maximize loss-control
strategies and identify old claims ripe for closure. Ms. Quinn, a veteran workers’ comp manager,
and Mr. Kunz, a defense attorney, will show you proven practices that increase the probability of
successfully closing claims previously thought incapable of settlement. This interactive session will
seek audience input as it tackles cost drivers such as ineffective prescription medications, treating-physician problems and expenses frequently obscured by Medicare set-asides.
• Review a unique risk analysis approach
• Identify claims that are ready for resolution and closure
• Discuss expensive and ineffective prescription medication
• Evaluate hidden Medicare set-aside costs