Reduce Costs by Eliminating Silos and Coordinating Physical
Steve Richards, Director of Claims & Litigation, Coca-Cola Bottling Co. Consolidated
Kelly Ingram-Mitchell, President, Unify Health Services
Thursday, Dec. 7 | 1: 45 - 2: 45 p.m.
Integrating wellness and injury-prevention efforts with post-injury, physical therapy services —
based on claims-data analysis revealing optimal use of each — makes sense, but rarely occurs.
The result is a disjointed program lacking the focus that can produce optimal outcomes with a more
efficient use of resources. Learn how multistate-employer Coca Cola Bottling Co. Consolidated
tackled this problem and improved its results by enhancing coordination of its pre-injury and post-accident efforts. You’ll see how you can get more impact from a range of services that often are
already in place, including physical therapy networks.
• Evaluate the benefits of coordinating pre-injury initiatives with
Strategies for Managing the Pandora’s Box of Comorbidities
• Analyze how wellness, prevention efforts and post-injury services
impact overall claims costs
• Question the inefficiencies of maintaining separate silos
• Manage coordination of safety, wellness and injury treatment through
Richard Graham, Director of Workers’ Compensation, Southeastern Pennsylvania
Eric Patten, Executive Clinical Director, One Call Care Management
Thursday, Dec. 7 | 3 - 4 p.m.
With 10,000 employees — many in sedentary roles — the Southeastern Pennsylvania Transportation
Authority has ample experience implementing risk management programs to mitigate comorbidities
complicating injured-worker care. Eric Patten, a registered nurse who is highly experienced with
diabetes education and catastrophic case management services, will set the stage, outlining the
scope of co-morbidity challenges facing employers. Then Richard Graham will share the improved
cost and medical outcomes derived from SEPTA’s key strategies, including aggressive case
management, use of a doctor panel, wellness offerings, financial incentives and return-to-work
• Summarize current comorbid conditions complicating injured-worker recovery
Surviving the Unsurvivable: Optimal Clinical and Claims Outcomes
• Define pre-loss and post-loss strategies for avoiding worst-case scenarios
• Assess the role of risk-management services
• Recognize potential outcome improvements resulting from mitigation
in Severe Burn Cases
Jean Valentino, Workers’ Compensation Manager, Amerigas Propane
Jeffrey Saffle, M.D., Medical Director, Paradigm Outcomes
Friday, Dec. 8 | 10 - 11: 15 a.m.
Innovations in technology and treatment now enable victims of severe burns to survive injuries
previously unsurvivable. Extraordinary recoveries and prolonged life expectancies present claims
payers with intensive cases incurring millions of dollars in losses. Learn how the outcome-focused
clinical and claims management of complex cases improves both medical and financial results.
A physician specializing in treating severe burns and an employer experienced in managing
complex-injury claims will take you through a burn incident case study and share their strategies
for obtaining the best possible outcomes for catastrophic injuries.
• Summarize how medical advancements increase survival rates and
prolong life expectancies
• Organize effective case management strategies enabling optimal
catastrophic claims outcomes
• Determine the exposure and estimate appropriate reserves for volatile,
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