Jennifer Massey, Corporate Safety Director
Harder Mechanical Contractors Inc., 2016 Teddy Award Winner
With a background as a second-generation steamfitter, Jennifer
Massey’s connection to workplace safety runs deep.
For the past eight years, Massey put her passion for safety to
work at Harder Mechanical. Massey’s team developed a best-in-class
safety and workers’ compensation program in the notoriously di;cult construction
environment. In the course of four short years, the company’s injury frequency
plunged from 71 to 18, and its total incurred cost per claim dropped from $21,322 to
$683. Harder Mechanical combines creative problem solving with active employee
engagement to virtually eliminate lost days. At the time the company captured a
Teddy Award, it logged a jaw-dropping 16 million man-hours without a lost-time
Roberto Ceniceros, Senior Editor, Risk & Insurance; Chairman,
National Workers’ Compensation and Disability Management
Conference & Expo
Roberto Ceniceros is a 22-year veteran in the field of workers’
compensation journalism. He enjoys analyzing commercial
insurance and self-insurance issues within the framework of court
decisions, legislation, market conditions, and employer risk management practices
to reveal trends, best-practices, problem-solving options and a clear understanding
of workers’ comp. Ceniceros is widely recognized as one of the top journalists
covering workers’ comp nationwide. Prior to writing about the commercial insurance
industry, he covered the police beat for a daily newspaper in the Los Angeles area.
Laurie English, SPHR, Senior VP/Chief Human Resources O;cer
Excela Health, 2016 Teddy Award Winner
In addition to three regional hospitals employing 4,500 people,
Excela Health runs a home health care and hospice company with
206 workers making more than 275 home visits each day, and a
physician practice employing 900 people in 98 locations. As the
CHRO charged with caring for all of those caregivers, Laurie English is skilled at
managing the moving parts of a complex workers’ comp program. English and her
team have achieved stunning success: Excela’s workers’ comp paid claims costs
plunged from $859,515 in 2008 to $124,076 in 2015. Among their keys to success
are a robust return-to-work program, around-the-clock support from an on-call
nursing team, targeted safety initiatives and a blossoming wellness program.
Danielle Hill, Human Resources Compliance Manager
Hampton Roads Transit, 2016 Teddy Award Winner
Danielle Hill’s boss credits her with bringing a fresh new perspective
to the workers’ compensation program at Hampton Roads Transit
in Hampton, Va., including innovative strategies and a high degree of
collaboration with employees and managers.
From 2011 to 2015, HRT saw a 98 percent decrease in lost-time claims frequency, 94
percent decrease in average number of days lost per lost-time claim, 48 percent decrease
in frequency of injuries and 78 percent decrease in total incurred costs per claim.
Hill’s team has built a comprehensive safety, wellness, and workers’
compensation program that puts workers at the forefront by treating them as
customers of HRT as well as employees.
Mark Noonan, Managing Principal, Integro Insurance Brokers
Mark Noonan is a managing principal as well as senior knowledge
Teddy Awards Judges’ Panel
manager for workers’ compensation for the Casualty Practice
within Integro Insurance Brokers. In this capacity, he oversees state
relations, coverage issues, vendor relationships and various technical
functions. He writes frequently on workers’ compensation and is a
frequent speaker at insurance and workers’ compensation seminars.
Noonan’s nearly 40 years’ experience in workers’ comp includes work as a
defense trial lawyer and risk manager before joining the brokerage business. R&I
named him a Power Broker in the field of workers’ comp in 2008, 2009 and 2010.
A panel of five workers’ compensation, safety and disability management
professionals presided over the 2017 Teddy Awards — including
representatives from three of last year’s Teddy Award-winning organizations.
Their perspectives draw from a dynamic cross-section of industries and
experience. Risk & Insurance® thanks them for generously sharing their time
and expertise on behalf of this e;ort.