ON THE JOB
R &I : What was your first job?
My first non-professional job was working at Burger King in high school. I
learned some valuable life lessons there.
R&I : How did you come to work in risk management?
After taking some accounting classes in high school, I originally thought I wanted
to be an accountant. After working on a few Widgets Inc. projects in college, I
figured out that wasn’t what I really wanted to do. Risk management found me.
The rest is history. Looking back, I am pleased with how things worked out.
R&I : What is the risk management community
I think we do a nice job on post graduate
education. I think the ARM and CPCU
designations give credibility to the profession.
Plus, formal college risk management degrees
are becoming more popular these days. I know
The University of Akron just launched a new
risk management bachelor’s program in the fall
of 2017 within the business school.
R&I : What could the risk management
community be doing a better job of?
I think we could do a better job with
streamlining certificates of insurance or, better
yet, evaluating if they are even necessary. It
just seems to me that there is a significant amount of time and expense around
generating certificates. There has to be a more efficient way.
R&I : What was the best location and year for the RIMS conference and why?
Selfishly, I prefer a destination with a direct flight when possible. RIMS does a
nice job of selecting various locations throughout the country. It is a big job to
successfully pull off a conference of that size.
R&I : What’s been the biggest change in the risk management and insurance
industry since you’ve been in it?
Definitely the change in nontraditional property & casualty exposures such as
intellectual property and reputational risk. Those exposures existed way back when
but in different ways. As computer networks become more and more connected
and news travels at a more rapid pace, it just amplifies these types of exposures.
Sometimes we have to think like the perpetrator, which can be difficult to do.
R&I : What emerging commercial risk most concerns you?
I hate to sound cliché — it’s quite the buzz these days — but I would have to
say cyber. It’s such a complex risk involving nontraditional players and motives.
Definitely a challenging exposure to get your arms around. Unfortunately, I don’t
think we’ll really know the true exposure until there is more claim development.
R&I : What insurance carrier do you have the highest opinion of?
Our captive insurance company. I’ve been fortunate to work for several
companies with a captive, each one with a different operating objective. I view a
captive as an essential tool for a successful risk management program.
R&I : Who is your mentor and why?
I can’t point to just one. I have and continue to be lucky to work for really
good managers throughout my career. Each one has taken the time and interest
to develop me as a professional. I certainly haven’t arrived yet and welcome
feedback to continue to try to be the best I can be every day.
R&I : What have you accomplished that you are proudest of?
I would like to think I have and continue to bring meaningful value to
my company. However, I would have to say my family is my proudest
R&I : What is your favorite book or movie?
Favorite movie is definitely “Good Will
R&I : What’s the best restaurant you’ve ever
Tough question to narrow down. If my wife
ran a restaurant, it would be hers. We try to
have dinner as a family as much as possible. If
I had to pick one restaurant though, I would
say Fire Food & Drink in Cleveland, Ohio.
Chef Katz is a culinary genius.
R&I : What is the most unusual/interesting
place you have ever visited?
The Grand Canyon. It is just so vast. A close
second is Stonehenge.
R&I : What is the riskiest activity you ever engaged in?
A few, actually. Up until a few years ago, I owned a sport bike (motorcycle). Of
course, I wore the proper gear, took a safety course and read a motorcycle safety
book. Also, I have taken a few laps in a NASCAR [race car] around Daytona
International Speedway at 180 mph. Most recently, trying to ride my daughter’s
R&I : If the world has a modern hero, who is it and why?
The Dalai Lama. A world full of compassion, tolerance and patience and free
of discrimination, racism and violence, while perhaps idealistic, sounds like a
wonderful place to me.
R&I : What about this work do you find the most fulfilling or rewarding?
I really enjoy the company I work for and my role, because I get the opportunity
to work with various functions. For example, while mostly finance, I get to
interact with legal, human resources, employee health and safety, to name a few.
R&I : What do your friends and family think you do?
I asked my son. He said, “Risk management and insurance.” (He’s had the benefit
of bring-your-kid-to-work day.)
“Risk management found me. The rest is history.
Looking back, I am pleased with how things worked out.”
This director of risk management sees cyber, IP and
reputation risks as evolving threats, but more formal
education may make emerging risk professionals better
Director of Risk Management
Company: Parker Hannifin
Years in Risk Management: 20
Previous Position: Risk Manager
Place of Birth: Dayton, Ohio
Alma Mater: The University of
Degrees and Certifications:
BS, Business Administration, MBA, ARM