POWER BROKER: AUTOMOTIVE
Jenny Charles, CIC
Aon, St. Louis
Call Her Maestro
Jenny Charles is a master at getting the right people together in
a room and orchestrating business relationships and deals that
wouldn’t happen if each party was singing their own tune.
Says one source, “Jenny orchestrated a meeting between one
of her clients and a major firm. It was a win-win for everyone
involved. The client got an introduction to a company that could
write maybe nine lines for them. The credit people in the room got to know her client and
become more comfortable with them and left with a better understanding of their needs.”
Another client said, “Jenny is extremely knowledgeable, which I feel is built by her
experience and dedication. She’s also very customer focused. She makes herself available
at a moment’s notice. Even though she is [an] Aon employee, she acts like an ‘arm’ for us and
projects our high values.”
“We have tremendous confidence in Jenny, which is key,” said one managing director
who sang Charles’ praises.
He added, “Jenny managed the placement of our 2017 umbrella program where she
brought a new and creative structure with individual company primary umbrellas and a
shared excess, which resulted in tremendous balance sheet protection in addition to year-over-year savings.”
Marsh USA, Chicago
Guiding His Team and Clients
Following a successful outcome of a defensive and offensive
RFP, Bruce Ludwig aligned his team to deconstruct a fragmented
global liability program and aggressively market to new global
carriers. They delivered better coverage at pricing nearly 75
percent below the incumbent terms. Utilizing Ludwig’s highly
consultative approach to client service, the team worked to
align the program with other global coverages, ensuring consistency and streamlined
“Bruce is very responsive,” said Marc Brinkschulte, director, corporate risk and
insurance management, Robert Bosch, LLC. “You can always reach out to him and get a
quick response. He is very familiar with and very interested in a broad spectrum of issues
across the automotive and technology industries.”
Ludwig blends a technical knowledge of complex global insurance programs with an
intense focus on aligning the client and Marsh service teams to achieve and deliver stretch
objectives. Understanding what good and great results look like leads to a thoughtful
discussion of what a stretch outcome could possibly be.
Ludwig has 35 years’ experience in the industry and has been an underwriter, product
line broker and client executive for the last 22 years. Most of his clients utilize captives as
a foundational core of their risk financing strategy and as such, Ludwig helps align clients’
captives into the program efficiently.
Executive Managing Director
Beecher Carlson, New York
In the Driver’s Seat
“If you are in the auto insurance industry, you know Greg Myers,”
said one client, a director of risk management. “And if you don’t
know him, you should.
“Greg has tremendous knowledge, and he works closely with
those of us in the risk area of the auto business. He thinks out-of-the-box and has alternative solutions” she added.
One of Myers’ ideas was designed to help manufacturers. “Greg came up with the idea to
have a group of manufacturers come together and pool resources across the industry. And
he got us all talking about risk management and sharing information.”
A recent risk solution involved a German original equipment manufacturer (OEM).
The goal was to convert its private label customer insurance program to a self-insured
program, which meant leaping over hurdles such as controlling risks, meeting sales goals
and developing a product that satisfied the vehicle purchaser and dealers. Greg got in
the driver’s seat and took off! He became part of the client’s risk management team and
performed a consulting study. Then he led his client through the program design, program
structure, the development of a national sales team and the formation of the captive
insurance company and obligor company.
Additionally, Greg led the expansion of cyber and media liability coverage for one OEM
and the marketing of cyber liability coverage for yet another OEM.
Look for Myers at RIMS where he’ll once again lead industry discussions.
Kathy Weaver, CIC, CRM
Aon, Southfield, Mich.
Plan More, Worry Less
Hope for the best and plan for the worst. It is good advice in
any industry, but Kathy Weaver is helping clients apply it in the
One such example: Weaver was asked by client Delphi to
provide an in-depth review of their Mexico facilities from an asset
valuation and business interruption perspective.
They found that a critical component of Delphi manufacturers was made at only
one location, which meant that a loss or business interruption at that one location could
potentially be detrimental to the company as a whole.
“Kathy’s best strength is her customer service. She listens to what I’m looking for and
provides well thought out solutions on how to address the particular issue at hand,” said
Brian Eichenlaub, Delphi’s treasurer, America, and director of risk management finance.
Weaver and her team also guided another client, a global automotive supplier, through
a move abroad.
They helped the client address named insured wording in their policies as well as
manage their insurance once the leadership team relocated.
More recently, Weaver and her team assisted the same client with a business
interruption analysis post fire loss at one of their Mexico locations.
They procured a $1 million advance, and at press time, they were working to finalize
the remaining payment with the adjustor.
Carrie Yang, ARM
Assistant Vice President
Manufacturing Cyber Coverage
Bringing property and casualty components into cyber coverage for
the manufacturing industry — who knew? Carrie Yang, of course.
“Carrie’s industry knowledge is impressive,” said Lynn Haigler,
director, insurance and risk financing, BJC Healthcare.
“We didn’t know a lot about cyber risk and liability, and Carrie
has been instrumental in educating us.”
For traditional manufacturing companies, cyber data breach exposure is not where the big
risk lives. Instead, property damage, general liability and products liability resulting from cyber
incidents are what keeps these risk managers up at night. But typical cyber policies on the market
explicitly exclude property damage and bodily injury, which makes cyber policies less attractive to
manufacturers. Yang knew they needed it, and her team set out to make sure they got it.
Aon’s team developed a new program — entirely manuscript — to address uncovered
exposures. Yang and a specially formed Aon team spent a year developing the form, which
incorporates property and casualty components into cyber. Yang played a key role in
drafting the policy and broking the placement, making Aon a leader in this coverage.
Craig Coluzza, insurance risk manager, AIG, said, “Carrie and I worked on manuscript policy
language for weeks. It was difficult enough to create this language, but then she had to negotiate
the acceptance of this broad policy language with several insurance carriers. I was pleasantly
surprised that Carrie was able to maintain the majority of our original policy language after
intense negotiations with carriers.”
POWER BROKER ®
With more categories and more great risk solutions than ever,
this year’s competition is keen. So, don’t forget about the worthy
competitors who were named finalists! Find them at: